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Cardservice International® merchants can always rely on representatives from the POS Help Desk to answer questions
about their point-of-sale (POS) processing equipment, 24 hours a day, 7 days a week, in more than 140 languages and
dialects.
Cardservice International merchants can call the Help Desk for training instructions and assistance to operate
their POS processing equipment, and all merchants can call when they need a terminal downloaded with a processing
application.
When merchants encounter a terminal challenge, the Help Desk troubleshoots the issue and, in most instances, can
fix it over the telephone. If necessary, the POS representative sends replacement equipment the same day.
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